Capitol Auto Parts Forms - page 13

Return and Warranty Information
Return and Price Adjustment/Cleanup Policy
Warranty Information
Small Parts / Electrical Parts / Mechanical Accessories
A 90 day part replacement warranty applies unless otherwise noted on your invoice. All Claims for warranty must be made within this time. Any claim made after the expira-
tion of the warranty will not be considered.
The original invoice must accompany any claim for warranty.
The defective part must be returned to Capitol Auto Parts for replacement part to be issued.
The warranty term is based on the original invoice date.
A Lifetime Green Star part replacement warranty is available for an additional fee and will be noted as such on your invoice. (see below for additional extended warranty info)
Engines, Transmission and Major Driveline Components
A 90 day part replacement warranty applies unless otherwise noted on your invoice. All claims for warranty must be made within this time. Any claim made after the expira-
tion of the warranty will not be considered.
The original invoice must accompany any claim for warranty.
The defective part that a warranty claim is being issued must still be installed in the vehicle for Capitol Auto Parts or a representative of Capitol Auto Parts for the purpose of
analysis before warranty coverage will be granted.
New fluids, filters, seals and gaskets must be used in the installation of any engine, transmission or any other major driveline component. All lubricants, fluids and filters
when applicable must be of original manufacturer recommendation.
Removal or tampering with heat tabs will void all warranties.
All receipts for installation items must accompany the claim for warranty.
Capitol Auto Parts reserves the right to provide warranty repairs or replacement at a facility of our choice.
The warranty term is based on the original invoice date.
Extended warranties as well as parts and labor warranties are available for an additional fee and will be indicated as such on your invoice.
Labor claims will only be paid if a parts and labor warranty is purchased and is indicated on your invoice.
(see below for additional extended warranty information)
Tires
Any tire sold by Capitol Auto Parts is being sold “AS-IS” and are non-refundable and non-exchangeable.
Tires sold by Capitol Auto Parts are NOT tested or labeled by Capitol Auto Parts to meet any safety standards.
By purchasing any tire from Capitol Auto Parts you are agreeing to accept all risks relating to the use of such tire.
Automotive Batteries
All used automotive batteries sold by Capitol Auto Parts have been load tested and come with a 14 day battery replacement warranty.
There is no refunds given on any battery purchased only a replacement or in-store credit will be given.
Extended Warranties
(All extended Warranties are non-transferable and non-refundable and are based on the original invoice date. All labor warranties will be paid at $45 per flat
rate hour based on Mitchell Labor Time Guide with a 15 hour maximum.)
Green Star Lifetime Part Replacement-
This warranty is available on any Small Part/Electrical Part/Mechanical Accessories sold by Capitol Auto Parts and covers
your part for the lifetime that you own the vehicle.
Green Star Standard Part Replacement-
This Warranty is available on qualifying Major Components and covers your purchase for one year against failure. This is
a part replacement warranty only. No Labor Cost is covered under this warranty plan
Green Star Plus Parts and Labor-
This Warranty plan is available on qualifying Major Components and covers your purchase and applicable labor charges for 1
Year/12 months.
Green Star Platinum Parts and Labor-
This Warranty plan is available on qualifying Major Components and covers your purchase and applicable labor charges for
3 years/36 months.
Our Warranties DO NOT cover any of the following:
Purchaser’s loss of time, income, sales or profits.
Any towing, transportation, storage, rental car, lodging or communication cost involved or associated with the vehicle or the part purchased.
Claims that result from accident, abuse, neglect, alteration, improper maintenance or improper installation.
Claims that result from failure of other existing components.
Any claim that results from overheating or failure of any cooling component.
Parts installed in vehicles used for off-road or racing purposes or for any purpose other than the original application.
All warranties offered by Capitol Auto Parts are for the original purchaser only and are non-transferable.
No fluids, seals or any other additional item or cost that was incurred.
Returns
Price Adjustments/Cleanup
All returns must be made within 30 days of the date of purchase.
All request for cleanup must be made within 3 business days of acceptance.
All returns made after 10 days of the date on original invoice will be given as
store credit only.
All request for price adjustments on mechanical items must be made within 5
days of acceptance.
The original invoice must accompany all returns.
All parts must be in returnable condition.
Parts must be returned in the same condition as sold, complete and undamaged.
Capitol Auto Parts may require documentation or photos of the damage as justi-
fication of any price adjustment.
All returns are subject to a 20% service charge.
All price adjustment/cleanup is for in-store credit only.
Custom prepped and/or pulled parts are subject to a 30% labor charge.
Credit memos expire one year from the date of issuance
Any item labeled “AS-IS” on this invoice is nonrefundable and nonexchangeable.
Any work performed prior to Capitol Auto Parts knowledge will not be covered.
All deposits, prepaid special order and cut parts are nonrefundable.
All cores must be drained of all fluids and complete as sold within 30 days to
obtain credit.
All shipping and delivery fees are nonrefundable.
Refunds will be processed within 3 business days of when the item is returned to
our facility.
There is a 10 day hold for any refund when the original payment method was a
personal or business check.
All in-store credit expires one year from the date of issuance.
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